Eyes-Free Vision-Based Scanning of Aligned Barcodes and Information Extraction from Aligned Nutrition Tables

Visually impaired (VI) individuals struggle with grocery shopping and have to rely on either friends, family or grocery store associates for shopping. ShopMobile 2 is a proof-of-concept system that allows VI shoppers to shop independently in a grocery store using only their smartphone. Unlike other assistive shopping systems that use dedicated hardware, this system is a software only solution that relies on fast computer vision algorithms. It consists of three modules - an eyes free barcode scanner, an optical character recognition (OCR) module, and a tele-assistance module. The eyes-free barcode scanner allows VI shoppers to locate and retrieve products by scanning barcodes on shelves and on products. The OCR module allows shoppers to read nutrition facts on products and the tele-assistance module allows them to obtain help from sighted individuals at remote locations. This dissertation discusses, provides implementations of, and presents laboratory and real-world experiments related to all three modules

The Emerging Professional Practice of Remote Sighted Assistance for People with Visual Impairments

People with visual impairments (PVI) must interact with a world they cannot see. Remote sighted assistance (RSA) has emerged as a conversational assistive technology. We interviewed RSA assistants ( agents ) who provide assistance to PVI via a conversational prosthetic called Aira (https://aira.io/) to understand their professional practice. We identified four types of support provided: scene description, navigation, task performance, and social engagement. We discovered that RSA provides an opportunity for PVI to appropriate the system as a richer conversational/social support tool. We studied and identified patterns in how agents provide assistance and how they interact with PVI as well as the challenges and strategies associated with each context. We found that conversational interaction is highly context-dependent. We also discuss implications for design